On the 4th December 2019, May Residential Homes Ltd took over ownership of Emerson Court Residential Home. A family provider, with experience of the area and care sector, having owned their sister residential care home, nearby since 2001. Fortunate enough to keep on the existing staff members, including the registered manager, Nikki Bennett, deputy manager, Lorraine Raymond and all the other long-standing experienced staff members. This year we have recruited some new staff members to enhance the already strong team. We have since been getting to know our residents, families and staff team and slowly refurbishing the home. Together we are developing the service with our aim of being a small, friendly, family home with a personal touch and most importantly, we care.
We have a robust recruitment and selection process which ensures that all our staff are well suited to working with vulnerable people. Training and development are a high priority for us and there are ample opportunities for staff to improve their skills and knowledge in line with residents changing needs. Staff are trained to provide dementia care, many have specialist training and NVQ'S in caring for the elderly.